good111 Safe & Responsible Betting Guide
Betting is entertainment — it is important to know when to stop. good111 always wants its members to play in a healthy, informed, and controlled way.
The minimum age to open an account at good111 and participate in any form of betting or casino games is 21 years. This is not a formality — keeping minors away from gambling is one of our core responsibilities. A national identity card or equivalent age-verification document may be required during account verification.
Betting, slots, or live casino — all of it is meant for enjoyment. But for some people, the urge to keep playing can slip out of control. good111 takes this seriously and therefore advises every member to set some personal limits for themselves. good111's Terms and Conditions contain detailed information about account management and betting limits.
Keep this in mind: placing more bets to recover lost money is not a solution. Before placing a bet, ask yourself — is this for fun, or is it to ease some financial pressure? If the second reason comes to mind, that is a signal it is time to pause and think.
You can find answers to common questions about setting limits, self-exclusion, and account management in our FAQ section. For any assistance, 24/7 live chat and email support are always available — in both Bengali and English.
Why set limits?
Setting a limit means the amount you lose on any given day or week stays within a range you are comfortable with. This does not mean you will enjoy yourself less — it simply gives you the chance to play with a clear head every session. You can learn more about our commitment to members on the good111 About Us page.
Contact support chat to set deposit limits, loss limits, or session time limits. Once a limit is set on your account, it takes some time to come into effect — details are below.
Tools to keep yourself protected
Deposit Limit
Set a maximum amount you can deposit per day, per week, or per month. Lowering the limit takes effect immediately; a waiting period applies before it can be increased.
Loss Limit
If you lose more than a set amount, your account automatically restricts further betting. This is one of the most effective financial protection measures available.
Session Time Limit
Decide in advance how long you will play in one session. When the time is up, a message will appear — take a break or stop, as you choose.
Temporary Break
Want to step away from betting for a while? You can take a break from 24 hours up to 30 days. During this time, logging in or placing bets will not be possible.
Self-Exclusion
If you want to remove yourself for the long term, apply for self-exclusion — from a minimum of six months up to permanently. Reactivating your account from this state requires a set waiting period.
Activity History
View the full history of your deposits, bets, and balance changes. Understanding your own patterns makes it easier to make informed decisions.
Apply for Self-Exclusion
Fill in the form below or contact 24/7 live chat directly. The support team will reach out to you as soon as your request is received.
Self-Exclusion Application Form
Once the application is complete, the support team will send a confirmation to your email. You can also apply directly via live chat.
Recognise the warning signs
If you experience any of the following repeatedly, consider seeking professional help.
Repeatedly betting to recover losses
Feeling the urge to place more bets after every loss — this is known as "chasing losses" and is a clear sign of a problem.
Hiding from family and friends
A tendency to hide from the people close to you how much time or money you are spending.
Neglecting daily responsibilities
Spending time on betting instead of work, studies, or family responsibilities.
Developing financial problems
Using money meant for essential expenses on betting, or borrowing money to place bets.
Discomfort or anxiety when not playing
Feeling irritable, restless, or anxious when you are unable to place a bet.
Repeatedly trying to stop but failing
You have told yourself "this is the last time" — but you keep coming back and feel frustrated with yourself.
Where to find support
good111 Live Chat and Email Support
Help is available 24 hours a day, 7 days a week in Bengali and English. Let the support team know about setting limits, self-exclusion, or any other concern — they will assist you in complete confidence.
Email: [email protected]
Family and loved ones
Talk to someone you trust in your family. Often, an honest word from one person is the greatest help of all. Telling your family is not a sign of weakness — it takes courage.
Professional mental health support
Mental health specialists and counsellors are available in Bangladesh. Gambling addiction is a recognised mental health condition — it is possible to overcome it with professional help.
good111's responsible gaming commitment
We believe entertainment should always remain within your control. That is why protection measures are in place for every member.
Protection of minors
good111 accounts are for persons aged 21 or above only. If there are minors in your household, lock your device, do not share your password, and do not leave your device accessible while logged in. If you notice anything suspicious, inform support immediately.
Reality vs myth
Many people believe there is a "strategy" that guarantees consistent wins — this is a misconception. Casino games and sports betting are both designed in a way that gives the house a certain advantage over the long term. Each bet is independent — the result of a previous bet does not affect the next one. So placing a large bet on the assumption that "I am bound to win this time" is not a reasonable approach.
Financial awareness
Only use money for betting that you can afford to lose without it affecting your daily life. Never use money set aside for rent, food, or repaying debts. Set a small fixed amount in your monthly budget for betting and stick to it.
good111's privacy policy and your information
Information you provide during self-exclusion or when setting limits is kept completely confidential. Under good111's Privacy Policy, members' personal information is not shared with third parties. All protection-related requests are handled with full confidentiality.